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What will you gain with UX Audit?

  • An increase in revenue thanks to an improved conversion rate in the store.
  • Higher shopping cart values due to the optimization of the recommendation system.
  • Reduced number of lost customers, thanks to the elimination of errors in the purchase path.
  • Greater customer loyalty to your store, through the improvement of the purchase process.

What does a UX audit is composed of?

Audit components depend on the selected package, details in the offer section

  • UX/UI expert analysis

    The document contains slides with described UX mistakes and examples of good practices that should be followed while implementing changes.

  • Hotjar analysis

    The document contains a list of conclusions from observations of user’s behavior, recorded with hotjars and heatmaps.

  • Google Analytics analysis

    The document contains a list of conclusions from the analysis of user behavior based on quantitative data.

Download a UX audit sample

How we proces the UX Audit

We check what blocks the potential of your shop and we learn how to fix it.

01

Defining the problem

We start by naming the problem to discover the optimal solution.

02

Collecting and analysing data

We complete and map the data to gain a deeper understanding of the nature of the problem.

03

Expert audit

We examine the website using the experience of our UX/UI Designers.

04

Recommendation report

We prepare a concise audit report with a set of key conclusions.

Testimonials

  • Cooperation with Goodc is a pleasure. They showed a lot of knowledge, experience, as well as conscientiousness and commitment. Moreover, I appreciate them for quick and efficient contact and punctuality in realization of ordered services. Definitely this is a company worth recommending.

    Izabela Janusz - E-commerce Project Manager

    Lafarge Polska

  • We have been working with Goodc for two years now and I truly feel there is more ahead of us. Their flexibility and ability to tailor their offer exactly to our needs makes it hard for me to imagine any other scenario. Building your own development team is a difficult and expensive task these days, especially for small companies like ours. With Goodc we don't have to think about it anymore. We focus on what is most important to us and the development is their responsibility.

    Jakub Dominik Drozd - CEO

    Sporticos Football Today

  • We cooperated with Goodc in creating and developing websites for 2 of our brands. Working with them, we could count on their commitment, professional approach to every project, and most importantly their flexibility in responding to our needs and finding solutions in every situation. Customer service at the highest level.

    Agnieszka Nowakowska - Marketing Manager

    V-RIDIUM

  • Cooperation with GoodC is definitely a pleasure. Our project was conducted in a professional and reliable manner. I am sure we will continue working together.

    Grzegorz Madajczyk - CEO

    Helfio

Basic

1 800 eur


  • Expert analysis (desktop & mobile)

    Homepage, navigation, categories, search engine, product page, shopping cart, purchase process

  • Technical analysis

    Page loading speed

  • Preparation of recommendations and best practices

    Analysis of all data and its synthesis which will lead to the preparation of recommendations

  • Report

    PDF document presenting all the information obtained during the audit

  • Report presentation and workshop

    Presentation of the PDF document, deepening of the topics, and discussion about next steps.

Optimal

Recommended

3 400 eur


  • Everything as in the “Basic” plan
  • Analysis of qualitative data (e.g. Hotjar)

    Watching recorded users’ sessions and their analysis.

  • Analysis of quantitative data (e.g. Google Analytics)

    Checking sales funnels, analysis of selected user segmentation, etc.

  • Google Analytics implementation audit

    Verification and mistakes finding in the implementation of the analytical tool

  • Google Analytics deployment audit

    Interface tests on various devices